Customer Services

Get away from the hectic high street and do all your shopping at Junction 32.

Everything you could possibly want is at Junction 32. We have over 90 stores and regularly hold special events at the outlet village.

Car Parking

Ample FREE car parking is available at Junction 32 with 1,400 car spaces and 10 coach spaces.

We also have a Type 2 7 kilowatt electric car charging point which is located on the Blue Car Park and is free to use by collecting a token from Mango Outlet. View its exact location via our online map online map/ facilities.

Baby Changing Facilities

These are available in each of the toilet blocks. View the location of facilities on our online map.

Toilets

There are two toilet blocks located at Junction 32. These are situated next to M&S Outlet and Mr Mulligan’s Pirate Golf. View the location of facilities on our online map.

Assistant Dogs

Well behaved dogs are all welcome here at Junction 32.  You will find a selection of stores who also welcome your dog in-store whilst you are shopping. Please ask the stores permission before entering.

Lost Property

Please contact a member of the Security Team on 01977 520 972 for any lost property enquiries.

Late Night Shopping

Junction 32 is open for late night shopping every weekday ’til 8pm.

Wheelchairs

To help make your visit easier, you can hire wheelchairs at Junction 32. Please telephone security on 01977 520 972 or use one of the call points in the car parks.

Entertainment

Why not add some fun for the kids into your shopping trip, bring your little treasures to the outdoor playarea! With slides and climbing frames, your children can play the day away. Or if it’s adventure you’re after, why not visit Mr Mulligan’s Pirate Golf! To take  look at all entertainment available on site and close to Junction 32 please view the entertainment section 

Coach Driver Offers

Coach drivers need to book in advance by filling in the Group Bookings Form. Please call the Centre Management Office on 01977 520 153, if your arrival date is within 24 hrs.
Please go to the Group Visit page  for more information on discounts available.

Free Friendly Wifi

Free Wi-Fi is available throughout the centre.

Friendly Wi-Fi is filtered and safe for children and young people to use.

Free Wifi

Cash Machines

Cash Machines are situated next to Mattia Diner. View the location of facilities on our online map.

Photo Booth

Photos Booths can be found on each entrance.

Refreshments

We have a selection of cafes, speciality coffee shops and restaurants for when you want to sit and relax.  Please go to the Where to Eat page for more information.

Amazon Lockers

Amazon Lockers are located at Junction 32, near Pirate Golf in between Adidas and Wonderbra and can be accessed while the centre is open. So, instead of delivering a parcel to your home or business address, you can select a Collect+ store and pick up your parcel at the centre.

First Aid

All our Security team are First Aid trained. Should you require any First Aid assistance while you are in the centre, then please walk into any store and ask them to contact Security for you.

We’re Breast Feeding Friendly

Junction 32 is proud to provide a breast feeding friendly environment for our customers.

Our Breast Feeding Friendly Policy is in support of Breast Feeding Friendly Wakefield which is an initiative aiming to create a Wakefield District where families feel welcome to feed their babies and are confident to carry on breastfeeding for an long as they choose to.

Families can feed their babies anywhere in Junction 32. We also have baby changing facilities onsite too. If anyone wishes to feel more comfortable, they are also welcome to go to the Management Suite where they can breast feed in private.

Find out more about the Breast Feeding Friendly scheme here